HELP IS A CLICK AWAY
FILL OUT THE CONTACT FORM AND OUR EVENT TEAM WILL RESPOND TO YOU ASAP
FAQ’s
(Q) One or more of my team members are unable to participate. How do we communicate that to the judge’s so that we do not get disqualified?
(A) Fill out the form below and our judge’s will take note. We will ensure that your team is not deducted any points for your missing team member(s).
(Q) Why is the photo we submitted not visible on the submission website?
(A) It can take upwards of an hour for your photo to appear on the submission website as there are real people approving each image, and not a computer. Depending on the time of day and the number of submissions submitted, it may take longer than expected for your photos to appear.
(Q) What is our score?
(A) All scores will remain a mystery until they are revealed at Thursday evenings event.
(Q) How do we know if our photo was approved?
(A) All approved photos will appear on the submission website. If there is an issue with an image, a staff member will send an email to your photographer and let you know.
(Q) The “submit image” link for the challenge we completed is not working. What should we do?
(A) If for some reason the link for a challenge is not working, you can send your images directly to chicagoinmotion@dropevent.com Just be sure to put the challenge name and your team number in the subject line.